About this role
Summary: The Lead AI/ML Platform Engineer designs and builds end-to-end AI lifecycle governance platforms, connecting pre-production governance to post-production monitoring. This role involves establishing technical integrations, defining data contracts, and collaborating with cross-functional teams to scale responsible AI...
Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care’s most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.
Our Enterprise AI organization builds the platforms that govern and operate AI systems across the business, spanning intake and registration, automated governance gating, request routing, and runtime observability and monitoring. Today, these capabilities operate as distinct components across the AI lifecycle. We need to connect them end-to-end — linking pre-production governance to post-production monitoring, alerting, feedback, and containment — to meet enterprise AI risk management commitments and committed audit-related deliverables. As a Lead AI/ML Engineer, you will help design and build this end-to-end AI lifecycle governance platform. You will establish technical integrations, close the loop between pre-production gating and runtime observability, and implement core integration components hands-on. In this role, you will collaborate across intake, governance, routing, and monitoring teams to define data contracts, set technical standards, and build the foundation that scales responsible AI across the enterprise.
You’ll enjoy the flexibility to work remotely \* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
- Design, develop, and deploy AI-powered solutions to address complex business challenges with an emphasis on responsible use of AI
- Architect and implement end-to-end AI lifecycle governance capabilities linking intake and registration, automated governance gating, request routing, and runtime observability/monitoring
- Design technical integrations connecting pre-production governance with post-production monitoring, alerting, feedback, and containment
- Define data flows, interfaces, and integration contracts between system components to support lifecycle traceability and compliance
- Build and deploy core integration components through hands-on engineering, automated testing, and low-level design
- Partner with and guide cross-functional engineering teams across intake, governance, routing, and observability to align on technical designs and execution sequencing
- Use enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement
- Evaluate emerging trends, platforms, and frameworks to inform solution design, continuous improvement, and strategic innovation
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Bachelor’s degree or 4 years of software engineering or AI/ML engineering experience in lieu of a degree
- 5 years of hands-on experience in AI/ML engineering or software engineering, including building and deploying production-level AI systems
- 3 years of experience designing multi-component distributed systems or platform architectures
- 3 years of professional experience developing production-grade services and integrations using Python
- 2 years of experience designing or implementing systems involving governance, runtime monitoring, observability, or lifecycle management of software/AI systems
- 2 years of experience leading technical design or guiding engineering teams across complex technical initiatives
Preferred Qualifications:
- Bachelor’s or Master's degree in Computer Science, Data Science, Artificial Intelligence, or a related technical discipline
- Experience with AI observability, model evaluation (evals), or testing frameworks and platforms
- Experience with automated governance gating, policy-as-code, or compliance automation for AI systems
- Experience developing within cloud-native architectures (e.g., Azure, AWS, GCP) and containerized environments (e.g., Docker, Kubernetes)
- Familiarity with human-in-the-loop (HITL) review, feedback mechanisms, and containment workflows for AI systems
- Familiarity with enterprise AI audit or risk management frameworks
\*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $145,500 - $249,500 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
*At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.*
*UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.*
*UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.*
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