About this role
Summary: Build and maintain the VibeOps AI platform, including console features, deployment pipelines, and self-service flows. Ensure production reliability, implement security governance, and support non-technical users while integrating with enterprise systems.
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Role summary
Payoneer employees use VibeOps to build and ship their own AI-powered apps.
You'll write code, run production, and support users, all at once. Much of the job is about people: most of our users aren't developers, and they work in Payoneer offices around the world.
Domain Core AI
Reports to Head of VibeOps
Works with AI Platform Lead
Hybrid
Full-time
What you’ll do
Build the platform
Features in the console, the deployment pipeline, the builder plugins for AI coding tools, and the shared app templates.
Run production
Share on-call with the AI Platform Lead, handle incidents, and keep the platform reliable and its costs under control.
Priority
Self-service
Cut support tickets as far as possible. Build self-service flows, documentation, and in-product assistants so builders solve problems on their own, then turn whatever still reaches you into a product fix.
Support and onboarding
Handle the requests self-service can't cover yet, and onboard new BU teams.
Governance
Implement and enforce the platform's governance and security controls (identity, secrets, egress, data handling, and auditability), and fix security findings at the platform level.
Backup and resilience
Own backups, disaster recovery, and restore testing for the platform and its apps' data, and make sure a failure never means lost work.
Work on the AI layer
The in-product assistants, their prompts, tools, and evaluations, and the feedback loops that improve them.
Build integrations
Connect the platform to enterprise identity, data, and internal systems, and give builders safe, standard ways to use them.
Who you are
- 4+ years building production software, with a background in information systems development and enterprise integrations (APIs, SSO, data flows, and business systems).
- Hands-on Cloudflare experience: Workers, D1, R2, KV, and Access, or strong serverless experience elsewhere and the ability to pick up Cloudflare fast.
- Strong TypeScript across backend and frontend (React).
- Applied AI experience: prompt and context engineering, tool use and agents, and evaluating LLM output. You've shipped at least one AI feature that people use.
- Daily, hands-on use of Claude Code, Cursor, or similar AI coding tools, and experience extending them by building plugins, skills, or MCP servers.
- CI/CD experience (Azure DevOps is a plus) and solid security fundamentals: authentication and authorization, secrets, and common web vulnerabilities.
- Excellent written and spoken English.
What Could Set You Apart
- Experience with Workers for Platforms or an equivalent multi-tenant or agent runtime, such as AWS Bedrock AgentCore or its Azure and GCP counterparts.
- Experience supporting non-technical users, or a user-facing support or solutions role.
- Hands-on experience implementing compliance controls in a regulated environment (SOX, PCI, or privacy), such as access reviews, audit trails, change management, and evidence for auditors.
- Experience with data platforms (for example BigQuery) and data governance.
You’ll thrive in this role if you’re:
- Self-taught- You taught yourself most of what you know, and you keep learning.
- Responsible- You don't wait for a ticket. You notice problems, fix them, and follow through until they're resolved.
- Adaptable- Models, tools, and priorities change every month. You re-plan calmly and keep shipping.
- A strong communicator- You can explain a platform limit to a finance analyst on another continent so they come away unblocked. You're patient with beginners.
- A team player- In a two-person team, you share the load: you document what you build, hand over cleanly, and cover for your teammate.
- Pragmatic- You prefer simple, supportable solutions to clever ones.
#LI-CD1
The Payoneer Ways of Working
Act as our customer’s partner on the inside
*Learning what they need and creating what will help them go further.*
Do it. Own it.
*Being fearlessly accountable in everything we do.*
Continuously improve
*Always striving for a higher standard than our last.*
Build each other up
*Helping each other grow, as professionals and people.*
If this sounds like a business, a community, and a mission you want to be part of, apply today.
*We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.*