Revolut Retail is a suite of products that provide better and fairer ways for people to manage and control their money. Our mission is to build the best suite of financial services products for customers around the globe. Virtually everyone on the planet interacts with money. We are building game-changing products that will make their lives easier and keep them in control of their financial world.

Each dedicated product team is responsible for all aspects of what they are building, from compliance and legal to business development and finance. Teams operate independently like a mini-startup within Revolut , with its own tech and design resources. This not only allows for fast-paced development and pivots, it facilitates passionate, close-knit teams that work closely together to achieve their goals.

We are looking to build the best and most efficient customer experience the financial world has ever seen, by leveraging automation and cutting-edge technology. Natural Language Processing has powered many Revolut products, and you’ll take it to the next level.

This role will work remotely from within Spain.

About The Role

You’ll be the CEO of a vertical within Revolut that solves world-class problems with elegant and scalable solutions
You’ll make our chatbot more effective, more conversational, and able to solve harder problems
You’ll apply sentiment analysis, build recommendation engine, and automate many Customer Experience processes
You’ll explore and expand the product applications of NLP that deliver business values
You’ll read technical docs, research regulations, manage risks, negotiate deals, or do whatever it takes to deliver amazing products
You’ll analyse, prioritise, optimise, and repeat




You have technical product management experience with good understanding of customer experience
You have a solid track record of achievement – e.g. you have worked in a top tech company or start-up, quickly assumed major responsibilities, or won competitive awards (academic, professional, or sport)
You can break complex problems into smaller logical ones and prioritise them with data
You are curious by nature, have great attention to detail, and have built amazing consumer products yourself
You hustle, take ownership, and get things done

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