Amgen (NASDAQ:AMGN), a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

The “Principal IS Architect – Information Delivery and Search” for Amgen’s Analytics and Knowledge Management (AKM) team will be based in Tampa, Florida.

At Amgen, our mission is simple: to serve patients. Our new Tampa Capability Center provides essential services that enable us to better pursue this mission. This state-of-the-art center serves as a base for finance, information systems, and human resources professionals to make a meaningful impact at one of the world’s leading biotechnology companies.

The “Principal IS Architect – Information Delivery and Search” for Amgen’s Analytics and Knowledge Management (AKM) team will be based at Amgen’s Tampa, Florida site. This role will be responsible for architecting, designing, and implementing search and Natural Language Processing (NLP) solutions. The role will provide leadership for the successful delivery of key initiatives in partnership with functional IS teams for AKM services and will be responsible for developing and managing the technology roadmap for various search and NLP related platforms.

AKM services include Advanced Analytics and Data Integration, Big Data technology services, Information Discovery and Search and DevOps.


Define Search architecture and technical road maps for search platforms
Manage and deliver large Search projects including creating and executing competitive bids, managing vendor teams and project finances, and assessing and communicating project health
Develop a strong understanding of business needs, business information and IS systems and translate to solution requirements
Analyzes and measures the effectiveness of existing natural language processes and solutions and provide input to develop sustainable, repeatable and quantifiable NLP improvements.
Requires specialized expertise within the areas of linguistics, language-modeling grammar, natural language processing, and conversational flow and dialogues.
Deep learning programming experience with Python/Tensorflow or similar library.
Has understanding and broad experience with semantic networks, expert systems, probabilistic models and deep learning algorithms.
Architect well-rounded Search platforms and applications solution options and create recommendations for IS and business consideration
Design and develop crawlers and document processing/enrichment pipelines that create search indexes using data from structured and unstructured data sources.
Continually improve/enhance search quality (relevance).
Lead the technical design, development, testing, implementation, and support of key projects implementing Search technologies.
Research and evaluate technical solutions including various open source and proprietary search platforms, NoSQL databases, graph databases, and web based search user interface tools.
Advice and support project teams (project managers, architects, business analysts, and developers) on tools, technology, and methodology related to the design and development of search-based solutions.
Prepare and maintain communication materials like roadmaps, position papers, presentations, demos, playbooks and socialize the materials with our business clients and partner IS services.
Maintain knowledge of market trends and developments in search and related emerging technologies to provide recommendations and deliver best practice solutions.
Provide operational support for search platforms and applications to ensure system availability per agreed SLA’s and implement proactive measures to reduce the number of unplanned outages
Lead the Run and DevOps team in a managed service environment for operations as well as implementation of approved platform related projects
Improve processes related to Maintenance & Production Support
Work with other IS shared services teams (Cloud, DBA, networking, collaboration, etc.) for infrastructure setup
Manage vendor relationships




Basic Qualifications:

Doctorate degree and 2 years of Information Systems experience


Master’s degree and 6 years of Information Systems experience


Bachelor’s degree and 8 years of Information Systems experience


Associate degree and 10 years of Information Systems experience


High school diploma / GED and 12 years of Information Systems experience

Preferred Qualifications:

5+ years of healthcare industry experience focused on analytics, data management, reporting or search
Hands-on experience in architecting analytics and search solutions and in managing delivery of IS projects
Proficient coding capability in at least one of the major programming languages such as Python, R, Java.
Proficient in data analysis, model building and data mining.
Hand-on experience using technologies like Solr, IBM Watson Explorer, Hadoop, HBase, and Linux
Experience using reference data management platforms like SmartLogic Semaphore for terminology management and leveraging of terminologies for search quality enhancement
Experience managing the end-to-end delivery of complex search projects
Experience with using cloud-based APIs services like Watson Developer Cloud or Amazon AI
Experience in traditional and contemporary high-scale analytics technologies (from RDBMS and BI reporting to Hadoop and SaaS analytics)
Experience with knowledge management best practices
Ability to communicate complex quantitative analysis in a clear, precise, and actionable manner
Attention to detail and ability to deal with ambiguity and change
Strong interpersonal, communication and communication skills
Penchant to learn about new technology innovation and creativity in applying to business problems

Educational level:

Ph. D.

Level of experience (years):

Mid Career (2+ years of experience)

How to apply:

Please mention NLP People as a source when applying


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About Amgen

Amgen engages in the development of human therapeutic products in supportive of cancer care, inflammation, nephrology and bone diseases.