Senior Software Engineer II, Machine Learning Operations

Overview

POS-21860

HubSpot’s mission is to Help Millions of Companies Grow Better, and we believe recent advances in AI/ML will allow our internal Go-to-Market (GTM) teams to more effectively serve even more companies, helping them to grow. We’re seeking a talented Senior 2 Software Engineer to join our GTM Machine Learning Operations team supporting our internal Sales and Customer Success clients through the delivery of scalable AI/ML and other data products to improve the efficiency and efficacy of frontline Sales and Customer Success reps and solve for their pain points.

You will be joining a high-growth, high-powered GTM Data team of Analytic Engineers, Data Scientists, Data Engineers, and ML Engineers that deeply values intellectual curiosity, collaboration, and autonomy. The algorithms, insights, and data products we develop allow our Sales and CS reps to more effectively support our prospects and customers. It’s an exciting opportunity to make an enormous impact in a rapidly growing… space–we’ve got big plans and want talented, passionate engineers to help us achieve them!

Objectives of this Role
• Work with data scientists and ML engineers to facilitate a smooth transition from model development to model hosting by the ML Ops team.
• Keep current with advances in ML ops to identify ways to allow HubSpot to scale its use of generative AI in a cost-effective manner.
• Support best-in-class set of open-source machine learning tools to increase team productivity
• Monitor application performance, diagnose bottlenecks, and implement performance improvements as needed.
• Carry out software integration work to connect models hosted by the ML Ops team into other systems at HubSpot so the insights and recommendations can be used effectively.
• Respond to incidents and outages. Perform root cause analysis and work with the team to implement practices to prevent recurrence of issues.
• Participate in code and design reviews.

About You
• Degree in computer science, software engineering or related field. Master’s degree preferred.
• 5+ years experience in software engineering writing microservices and streaming data pipelines.
• Excellent Python programming skills. Comfortable extending existing java code bases.
• Strong understanding of RESTful API design principles and best practices
• Experience designing robust systems and monitoring strategies to ensure high-levels of quality and availability, preferably in the context of AI/ML workloads
• Able to clearly communicate highly technical concepts to lead effective design conversations
• Curious, creative, collaborative problem solver with experience delivering iterative solutions to difficult problems

Bonus Points
• Knowledge of numerical methods and high-performance computing concepts.
• Experience programming with GPUs through Pytorch and/or CUDA.
• In depth knowledge of both java and python ecosystems and common build and deployment patterns
• Experience deploying and scaling machine learning models.
• Familiarity with machine learning/AI techniques and their applications

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

Germany Applicants: (m/f/d) – link to HubSpot’s Career Diversity page here.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.

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Company:

HubSpot

Qualifications:

Language requirements:

Specific requirements:

Educational level:

Level of experience (years):

Senior (5+ years of experience)

Tagged as: Industry, Machine Learning, NLP, Unspecified