At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

NTT DATA Services currently seeking a Machine Learning Development Lead. This is an excellent full time role , with market leading compensation as well as benefits and bonus package.

Job Description:

The NTT Data team is looking for a Machine Learning Development Lead to become the central point for our efforts to design and implement cognitive modules for our IPsoft Amelia chatbot platform. The candidate will be responsible for aligning our cognitive product with the needs of our internal clients as well as align with the needs of our internal support teams. The candidate will lead a team responsible for implementing cognitive solutions. These cognitive solutions are to be fit-for-purpose, efficient, and of high quality.

Responsibilities will include:

Build and implement new cognitive functionalities, including: business processes.
Develop and configure cognitive modules of Amelia to ensure Amelia can address required functionality
Develop and test each module functionally until it reaches expected behavior
Work with IPSoft to identify and resolve problems/issues
Participate and lead discovery sessions and interviews with clients to uncover insights and opportunities to improve AI/ML
Review client chat logs, transcripts, recordings and research to improve implementations
Develop conversational copy; plan, write and edit dialogue that makes Amelia more human
Help train different facets of Amelia to enhance her natural language understanding
Help apply and maintain consistency of content standards and best practices.


NTT Data services


2-5 Years of demonstrable experience Scripting in one or more of the following language: Java/Java Script, Groovy, Perl, Bash, Python
Creating and supporting automation
Proven experience delivering user flows, story boards, dialog scripts, or content strategy
Experience working with new and emerging technologies like AI, NLP, or ML preferred
Familiarity with Cognitive technologies
Familiarity with APIs
Practical AI/Cognitive Computing domain knowledge (eg., Machine Learning, Natural Language Processing, Neural Networks, Chatbots, Virtual Agents)
Exceptional communication and presentation skills
Highly organized, with the ability to handle multiple tasks and competing priorities with tight deadlines
Detailed oriented with experience in quality control
Self-motivated and solutions-oriented mind set
Willingness and initiative to learn new technology and skills
Experience working directly with clients and senior leaders
Ability to communicate to technical and non-technical audiences
How you match Learn more about how you match this job poster’s requirements.

Level of experience (years):

Mid Career (2+ years of experience)

How to apply:

Please mention NLP People as a source when applying

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